THE AIR CONDITIONER IS NOT WORKING

Issue: The Air Conditioner won't turn on:

1. Check the electrical panel - make sure that the Air conditioner and furnace breaker is on. 

2. Check your Thermostat - Make sure it is set to "Cooling" and try setting the temperature at least 3 degrees lower than the current room temperature. If your thermostat requires batteries, replace them.

3. Check the furnace filter - dirty filters will significantly restrict air flow and in some cases prevent the system from coming on.

​

If these steps do not get you back up and running, book a service call online or give us a call at 778-821-2665.

Issue: The Air Conditioner turns on, but isn't cooling

1. Check the thermostat to make sure it is working properly.

2. Clean or change your air filter. Dirty filters can restrict air flow and cause ice to form on the coil.

3. See if any ice has formed on the coil (the coil is usually located in the ductwork directly above the furnace) **If there is ice present, turn off the air conditioning and set the furnace fan to "circulate" or "on" to allow the unit to melt. If ice formed and the filter was not dirty, call to schedule a technician visit to test the unit. 

​

The heating and cooling equipment in your home will run more efficiently and have fewer breakdowns when serviced annually. Your annual maintenance inspection will give you piece of mind and can also inform you about upcoming problems so you can have the opportunity to schedule your home's equipment repairs or upgrades instead of experiencing the inconvenience of your heating and cooling equipment breaking down.

​

 

To book your Air Conditioner's maintenance view our availability via the ONLINE BOOKING tool, or call our office at 778-821-2665.